Request a proposal
  • Participants discussing their team's ideas at the table
  • A team in coveralls working at a round table
  • Participants at laptops during an analysis session
  • A full room of OPI teams at work
  • A participant speaking with a microphone in front of a screen
  • An OPI team in plant coveralls presenting at a flipchart
  • A participant presenting the team's flipchart
  • A participant presenting to the room with a microphone
  • A participant presenting with a microphone beside the team's flipchart
  • A team mapping their process on a flipchart
  • A presenter answering questions from the floor
  • Two participants writing on a flipchart
  • Two participants presenting their team's case
  • A participant in coveralls writing on the wall chart
  • A participant explaining the team's process map
  • Participants untangling a rope challenge together
  • Participants writing up ideas on a flipchart
  • The facilitator coaching a team at their table
  • A team pitching a tent together as a teamwork exercise
  • Participants working together at a busy table
  • Participants laughing during a coaching discussion
  • A participant speaking into the microphone during a discussion
  • Participants moving around a table during a group exercise
  • An OPI team in plant coveralls working through an exercise
  • Teams working at their tables during an OPI session
  • A participant presenting her team's findings with energy
  • Participants laughing during a table discussion
  • A small group working together at a table
  • OPI participants in plant coveralls analysing data on laptops
  • A table of participants sharing a laugh
  • A full room of participants working on laptops in an OPI session
  • A team working with laptops and sticky notes
  • A team smiling on the floor after an exercise
  • A participant in coveralls sharing a laugh with the team
  • Participants working at flipcharts on the wall
  • A workshop room with participants at tables and a facilitator
  • A participant drawing on a flipchart
  • A participant writing up her team name
  • Participants leaning in over the table to work on a task
  • A participant taking notes at her laptop
15+ yrsRunning OPI for our clients
100+Client organisations
10,000+People trained and coached

What we do

Better Performance, Stronger Culture, Sharper Skills

Three pillars that work together. Click one to see its programmes, how they work and who they are for.

Pillar 1 · Flagship

Operating Performance Improvement (OPI)

Find, size and close performance gaps, and build your own OPI change agents.

  • OPI Programmes (2 to 15 days)
  • Root Cause Analysis (RCA)
  • KPI and Performance Management
  • ADKAR® Change Management
  • Business Process Management (BPM)
Explore OPI Pillar 2

Culture Change & Instructional Design

Shape how your organisation learns, serves and grows its people.

  • Instructional Design System
  • 5A service culture programme
  • Career ladders and succession planning
  • Custom learning programmes
Explore culture change Pillar 3

Skills Programmes

Practical workshops that build the skills people use every week.

  • OSCAR Presentation Skills
  • Mastering Executive Presentations
  • Supercharge Your Slides
  • Negotiation: Getting to Yes
  • Business Writing Mastery
Explore skills programmes

Our clients

Trusted by 100+ Organisations

Global Companies, Malaysia’s Leading Banks, PETRONAS Operations and Government Agencies have run OPI, Culture Change and Skills Programmes with us.

24 energy & utilities28 banking & finance13 government & infrastructure17 technology11 healthcare18 manufacturing, consumer & media

  • Public Bank
  • BP
  • Maybank
  • PETRONAS
  • IBM
  • HSBC
  • INSTEP
  • Samsung
  • RHB
  • Ericsson
  • PETRONAS Floating LNG
  • UOB
  • Pfizer
  • PETRONAS Chemicals Fertiliser Sabah
  • Affin Bank
  • Roche
  • Permodalan Nasional Berhad
  • PETRONAS Project Delivery & Technology
  • AbbVie
  • EPF / KWSP
  • Toyota
  • PETRONAS Learning Institute
  • AIA
  • Hyundai
  • PETRONAS Gas Berhad
  • Great Eastern
  • Astro
  • Malaysia Airports
  • Universiti Teknologi PETRONAS
  • Kimberly-Clark
  • Sime Darby
  • KLCC
  • Gamuda
  • Railway Assets Corporation
  • Shell
  • Citibank
  • Microsoft
  • PETRONAS Leadership Centre
  • CIMB
  • Oracle
  • Malaysia LNG
  • Standard Chartered
  • Hewlett Packard Enterprise
  • OCBC Bank
  • PETRONAS Carigali
  • Motorola
  • AmBank Group
  • ASEAN Bintulu Fertilizer
  • GSK
  • Bank Negara Malaysia
  • Abbott
  • PETRONAS PMA
  • KWAP
  • Merck
  • Khazanah Nasional
  • PETRONAS GSC
  • BMW (Auto Bavaria)
  • Allianz
  • PETRONAS Sabah
  • CelcomDigi
  • Tokio Marine
  • Beiersdorf
  • Petrosains
  • TNB
  • F&N
  • MISC
  • Media Prima
  • Mesiniaga
Hover over a row to pause it.See all 111 clients →

See OPI in action

Inside an OPI workshop

Real teams. Real exercises. Real lessons.

Teams bring a real problem from their own site. They map it, trace where the value goes, test causes against data and leave with a case their leaders can act on.

  • Your own site issues, not textbook cases
  • Coaching in small groups, on the floor and in the room
  • A sized list of gaps and owners at the end
  • Change agents who carry on after we leave
A small group working together at a table
Participants working together on a team challenge

Problems we solve

Sound familiar?

We know performance is slipping, but not where the money is going.OPI finds and sizes the gap We keep fixing the same problems. The fixes don’t stick.OPI fixes the root cause Our processes are slow and nobody owns them end to end.BPM gives each flow an owner We launched a new system, but people went back to the old way.ADKAR® makes the change stick We need new ideas, not more of the same.Design Thinking creates new options The capability leaves when the consultants leave.We train your own change agents

How a proposal works

Three steps, no obligation

Step 1

Tell us the gap

Send the form. Our consulting advisor gets back to you to set up a short call.

Step 2

Get a tailored proposal

We shape the programme to your site, your people and your timing.

Step 3

Run it on real issues

Your teams work on live problems from day one, with our coaches beside them.

Request a proposal

Tell us about your organisation and our consulting advisor will come back with a proposal shaped to your situation.

Request a proposal

Or email advisor@oscarinitiatives.com · +60 16 323 7799